Providing TRUE Wholesale Pricing -- EVERY Day!
Frequently Asked Questions (FAQ)
-and- Terms and Conditions
PLEASE take just the few minutes to be sure to read over this entire page of
Frequently Asked Questions -and- Terms and Conditions, as all information here
MUST be agreed upon during the checkout process of your order.
Where can we ship to?
Currently we can ship to most of the United States, except we can NOT ship to the following:
Alaska, California, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Massachusetts, Nevada, New Jersey, New York, Ohio, Oregon, Rhode Island, Virginia, and Vermont.
FEDERAL LICENSE HOLDERS: A federal license to possess fireworks is acceptable as a permit.
Please reach us through our Contact Page, or you can send an email to: email@example.com
How are shipping costs calculated?
Shipping cost is based on a LOT of variables -- the weight and size of the load, the destination, the truck type (standard trailer for company delivery, or automatic liftgate for home delivery), time of year, materials and process handling, cost of fuel, other deliveries in the area, types of roads and their conditions ... etcetera, etcetera, etcetera! Therefore, we can only give direct, accurate quotes on individual orders.
We are working with folks that have been doing logistic for fireworks for over 15 years, and trust their ties and experience to get you a great quote for the fastest service at the fairest price.
NOTE that typically the shipping quotes are per pallet, so fill it up as much as you can to get the best "bang for your buck" -- and depending on the products, a single pallet can contain 25 to 45 cases.
Can I get approximate shipping costs?
Understanding the variables listed above in "How much is shipping?", the following is simply an approximate guide as to how much the shipping will be based on an order of at least a full pallet (typically a $2000 spend):
Estimated shipping fee percentages based on at least a full pallet order, typically a $2000 spend.
The shipping cost to send less than a full pallet is nearly the same, thus the percentage would calculate higher.
--> Zone 1: 10% to 12% of the order total
--> Zone 2: 10% to 15% of the order total
--> Zone 3: 12% to 18% of the order total
--> Zone 4: 15% to 20% of the order total
Example: A $2000 order going to Zone 2 would expect to have an average shipping cost of $250.
We always work to get you the best rates and most secured shipping from our trusted carriers,
and we do NOT inflate or "pad" shipping fees ... you are charged exactly what we pay.
Hub Note: Shipping to a shipping hub (freight terminal) can save costs of needing a liftgate on the delivery trailer, but you will need to be able to move all product to your vehicle upon pickup.
Residential Note: Shipping directly to your home is what most find easiest and most convenient, but there may be a strict delivery window, and the driver may simply leave the pallet on your driveway and not move it into a garage or other covered area (though offering a cash tip may sway them to do so). This service requires a liftgate to be procured (see Liftgate Note below).
Liftgate Note: In shipping to a residential address, or one without a loading dock or forklift/reach truck, a request for a liftgate is REQUIRED by the freight company. In the chance they do not have a trailer with a liftgate, that fee is used to cover the time of the driver to unwrap, unstock, and manually unload your items.
For deliveries requiring a liftgate, that additional fee typically runs from $75 to $125.
IMPORTANT NOTE: In order to get an actual shipping quote, your order needs to be picked and palletized. We require a deposit of $50 per estimated pallet needed to proceed with this process.
(Please see the reason and details for this later below under "Why Is A Deposit Required?")
Do you offer free or reduced shipping?
No, we can't offer free shipping -- this is absolutely true wholesale, so there is not much "meat left on the bone", meaning that our sales margins are so slim there is not any way we can offer free shipping, offer such low prices, and still be profitable.
Other than special promotional periods, we don't offer reduced shipping, as we only charge the actual shipping fees that we are paying. We never pad or inflate shipping quotes.
Is there an option for local direct pickup?
Yes, we do have an option for local pickup, but the following specific terms do apply:
1 -- Our initial minimum for a pickup order is $2000 -- this is mainly set to not compete with our importer's local stores and specials, but is also due to our costs in extra needs of the material handlers, extra product movement for storage and staging, and site interaction upon pickup. We don't charge anything extra to cover these costs, but do require that higher minimum.
2 -- After an initial pickup order purchase of $2000, future local pickup orders can be made for the minimum of $500 for the remainder of that same calendar year.
3 -- Due to internal processing restrictions, ALL pickup orders are also currently required to have a PA Resale Certificate submitted and on file with us. We can supply you the form and guide you through the process of filling it out properly.
ALSO NOTE: Local pickup orders are only prepared within 48 hours before the arranged pickup date. This is due to space and logistical restrictions at the warehouse. So please only place your pickup order a week before you will be able to physically arrive for your items.
Why is there a minimum purchase requirement?
These minimums are set to provide you with true wholesale pricing, we can not have our staff pulling and organizing smaller orders, it is not time and cost effective -- please understand, this is absolutely TRUE wholesale, every day.
FOR SHIPPED ORDERS:
Our minimum purchase requirement for a shipped order is $500 -- this is to make the best minimal use of the cost of shipping, as the cost to ship 1 case is negligibly lower than shipping 20 cases or more. This will help give you the best "bang for your buck" -- the more product we can fit on a pallet, the less the shipping cost is per case.
PA TAX NOTE: We are required by law to charge applicable sales and excise taxes to deliveries in Pennsylvania.
If you have a proper PA state reseller or tax exemption, please email that to us at: firstname.lastname@example.org
For deliveries to states outside of Pennsylvania, it is your responsibility to follow any tax laws and regulations for reporting interstate commerce purchases and transactions.
FOR PICKUP ORDERS:
Our minimum for a pickup order is $2000 -- this is mainly set to not compete with our importer's local stores and specials, but is also due to our costs in extra needs of the material handlers, extra product movement for storage and staging, and site interaction upon pickup. After an initial purchase of $2000, local pickup orders can be made for the minimum of $500 for the remainder of that same calendar year.
PA PICKUP NOTE: Due to internal processing restrictions, ALL pickup orders are also currently required to have a PA Resale Certificate submitted and on file with us. We can supply you the form and guide you through the process of filling it out properly.